Terms of service

📄 Terms of Service

 


Last Updated: 19/05/2025


Welcome to Shemagh Phantom, operated by Kham World, a company registered in the State of Kuwait. By accessing or using our website (www.shemaghphantom.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

 

 

 

1. General

 


This website is operated by Kham World under the brand Shemagh Phantom. Throughout the site, the terms “we”, “us” and “our” refer to Kham World. These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content.

 

 

 

2. Eligibility

 


You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website or make a purchase.

 

 

 

3. Products and Pricing

 

 

  • All prices are listed in Kuwaiti Dinars (KWD) unless otherwise stated.

  • Prices are subject to change without notice.

  • We reserve the right to modify or discontinue any product at any time.

  • While we strive for accuracy, we do not warrant that all product descriptions or images are error-free.

 

 

 

 

4. Orders and Payments

 

 

  • Orders are confirmed only after successful payment.

  • We accept payments through secure gateways including credit/debit cards and any other methods offered at checkout.

  • We reserve the right to cancel or reject orders at our discretion (e.g., fraud suspicion, incorrect pricing, stock unavailability).

 

 

 

 

5. Shipping

 

 

  • Local Delivery (Kuwait): Orders are delivered within 1 business day.

  • GCC Delivery: Orders to GCC countries (e.g. UAE, KSA, Bahrain, Qatar, Oman) are delivered within 5–7 business days.

  • Customers are responsible for any customs duties or import taxes where applicable.

  • We are not responsible for delays caused by third-party couriers or customs processes.

 

 

 

 

6. Returns & Refunds

 


Please refer to our Return & Exchange Policy for complete details on conditions, timelines, and procedures.

 

 

 

7. Intellectual Property

 


All content on this website, including logos, designs, product photos, and text, is the intellectual property of Kham World. No part may be used or reproduced without written permission.

 

 

 

8. Limitation of Liability

 


To the fullest extent permitted by law, Kham World shall not be held liable for any indirect, incidental, or consequential damages arising out of your use of our services or products.

 

 

 

9. Governing Law

 


These Terms are governed by and construed in accordance with the laws of the State of Kuwait. Any disputes will be settled exclusively in Kuwaiti courts.

 

 

 

10. Contact Information

 


For any questions or concerns regarding these Terms:

 

Brand: Shemagh Phantom

Email: info@shemaghphantom.com

Customer Service Hours: Sunday – Thursday, 10:00 AM – 6:00 PM